Roadside Assistance

We'll Get You Back on the Road

Don’t let a small bump in the road jeopardize your business. Our Roadside Assistance provides the backup you need when the journey isn’t so smooth. Flat tire? Dead battery? Locked out? Life on the road can be full of unpleasant surprises, which is why we offer 24/7 Roadside Assistance. Keep your drivers safe and on schedule, with our fleet-friendly emergency assistance. You’ve got places to be, even if that pothole had other ideas. We know you can’t afford to waste time, which is why we strive to get you the help you need as soon as you need it—wherever you are.

Enhanced Safety Measures with Instant Vehicle Location

Unfortunately, drivers don’t get to choose where their vehicles break down. Best case scenario, they reach a relatively safe area and comfortably call an on-call mechanic or tow truck. Worst case, they’re left stranded on the side of the road, with nowhere safe to wait for help.
Either way, a breakdown is rarely a part of a great day. However, the response time and care of the roadside service vehicle can certainly turn things around.
A speedy response to emergency calls such as these is crucial for establishing a positive customer-care reputation. This is why having access to a GPS tracking system is so beneficial for your business.

Improved Customer Service with Estimated Time of Arrival Data

There is nothing worse than being stranded on a deserted highway, with no knowledge of if or when help will arrive. Or at least that’s what it feels like when you’re in that situation.

Waiting can be an excruciatingly long and stressful experience when unexpected car troubles occur. If your customer has real-time tracking data of their rescuer’s ETA removes just a bit of the anxiety that comes with mechanical failure. 

Providing an accurate ETA allows customers to feel more in control of their circumstances. There is even a benefit for those customers who don’t use the various apps and technologies available to track your trucks themselves. As long as the dispatchers have access to the GPS tracking data, these customers can call in and get real-time updates on the status of their assigned driver.

Increase Your Company’s Bottom Line by Monitoring Vehicle Use

Aside from providing telematic location tracking data, Our GPS units are also able to calculate the various ways in which vehicles are used by your fleet drivers.

Use each vehicle’s GPS system to monitor how your vehicles are being used. Gather information on whether they’re driven after hours, if the vehicle has been idling for too long, or are near to reaching their maximum number of stops.

By keeping track of these aspects of vehicle use, you can protect your employees from overwork. In doing so you also protect your vehicles from accidental damage outside of company time. This helps your feet stay in good repair and assist more people with their car troubles, which in turn positively affects your bottom line.